Stakeholders (Draft)

In the context of the architecture, a stakeholder is any agency, organization or company that holds or is responsible for an element in the architecture, where an element may be a centre, system or device. This includes public agencies that operate transportation systems, private organizations that have transportation-related functions, as well as the travelling public who interacts with the transportation network.

The following presents a draft list of the stakeholders holding existing or planned elements in the Smart Corridor. The list also includes a number of “common” stakeholders, such as “Municipal Transportation Agencies” or “US State Department of Transportation”, which represent common agencies with similar elements and responsibilities. The use of these "common" stakeholders minimizes duplication within the architecture and simplifies many of the interface diagrams. Such stakeholders are defined within the architecture as a "superset" of the common stakeholders, meaning that all envisioned interfaces are defined as proposed.

Air Cargo OperatorsPrivate or Public entities that provide air cargo services.
Airport Authorities and OperatorsAirport operators which manage cargo terminals, including the Greater Toronto Airport Association (GTAA) for the Lester B. Pearson International Airport, Aéroports de Montréal for the Montreal-Mirabel airport, Aéroport de Québec Inc, for Québec City's Jean Lesage International Airport, John C. Munro Hamilton International Airport, Windsor International Airport, Sarnia Airport and Waterloo Region International Airport.
Border and Customs AgenciesStakeholder group representing both the Canada Border Services Agency (CBSA) and the U.S. Customs and Border Protection (CBP).
Bridge or Tunnel Operations AgencyThese agencies are responsible for operation of bridges or tunnels throughout the corridor (excluding international crossings). An example of this is the Federal Bridge Corporation Limited which manages the Champlain, Jacques Cartier and Honoré Mercier Bridge in Montreal.
Canadian Automobile AssociationThe Canadian Automobile Association (CAA) is a non-profit federation, founded in 1913, of nine clubs across Canada, providing roadside assistance service, a complete range of auto touring and leisure travel services, insurance services, and member discounts with preferred companies. The CAA is the leading advocate for Canada’s motorists and travellers, and is affiliated with the American Automobile Association (AAA) of the United States. CAA is an active political lobby for Canadian car-owners, pursuing the interests of drivers in public consultations over urban planning and public transit.
Canadian Border Services AgencyCanadian Border Services Agency (CBSA) is responsible for border services including customs. The work of the CBSA includes: -- processing commercial goods, travellers, and conveyances, and identifying and interdicting high-risk individuals and goods -- conducting secondary inspections of food and agricultural products imported by travellers at airports -- conducting intelligence, such as screening visitors and immigrants and working with law enforcement agencies to maintain border integrity and ensure national security -- engaging in enforcement activities, including investigations, detentions, hearings, and removals. The CBSA administers the canadian aspects of pre-clearance programs such as Free and Secure Trade (FAST) and the Customs Self Assessment Program (CSA) for commercial drivers
Canadian Coast GuardThe Canadian Coast Guard (CCG) owns and operates the federal government’s civilian fleet, and provides key maritime services to Canadians. As a Special Operating Agency of Fisheries and Oceans Canada (DFO), the CCG helps DFO meet its responsibility to ensure safe and accessible waterways for Canadians. The CCG also plays a key role in ensuring the sustainable use and development of Canada’s oceans and waterways.
Canadian Council of Motor Transport AdministratorsCCMTA is a non-profit organization comprising representatives of the provincial, territorial and federal governments of Canada which, through the collective consultative process, makes decisions on administration and operational matters dealing with licensing, registration and control of motor vehicle transportation and highway safety.
Commercial Carriers and AssociationsOwners and operators of small and large commercial fleets (also includes affiliated indepedent operators) and Commercial Carrier Associations such as the Ontario Trucking Association and the Association du camionnage du Québec; and livestock transporters, special commodities transport and the Ontario Agribusiness Associations (machinery dealers / manufacturers). This stakeholder encompasses cross-border, , bulk liquid, oversize, less than truckload (LTL) and express carriers. Additionally, this stakeholder may undertake functions of other related stakeholders, such as Customs Brokers, Freight Shippers and Logistics Providers.
ConsigneeThe party to who freight shipments will recieved, whether by land, sea or air. The consignee is considered to be the owner of the consignment for the purpose of filing the customs declaration, and for paying duties and taxes. Formal ownership of the consignment, however, transfers to the consignee only upon payment of the seller's invoice in full.
Customs Brokers and AssociationsA customs broker acts on behalf of importers or exporters to clear goods through customs. It prepares and transmits required documents or data, pays duties, arranges for bonding, and expedites clearance through customs.
Emergency Measures OntarioEmergency Measures Ontario (EMO) is responsible for the development and coordination of emergency management programs throughout Ontario.
Event PromotersSpecial Event Sponsors that organize and host large scale events that may impact travel on roadways or other modal means.
Ferry OperatorsIncluding the Société des Traversiers du Québec, ferry operators provide ferry services.
Financial InstitutionsRepresents the organizatiosn that handle all electronic fund transfer requests to enable the transfer of funds from the user of the service to the provider of the service. The functions and activities of financial clearinghouses are subsumed by this entity.
Freight Shippers and AssociationsAgents who coordinate the logistics of transportation of their products. These organizations engage in the shipment of freight by multiple means, including road-going trucks as well as using other modes such as heavy rail, air, sea, etc.
Goods Movement CompaniesThis group encompasses the various stakeholders involved in the management and operations of goods movement, including the commercial carriers, customs brokers, shippers, logistic providers and intermodal terminator operators.
Intermodal Terminal OperatorsOperators of intermodal terminals, including airport cargo facilities, marine ports, rail yards and logistic hubs.
International Bridge or Tunnel Operations AgencyThis agency is responsible for operation of bridges or tunnels at the US-Canadian border crossings. Examples include the Ambassador Bridge, the Detroit Windsor Tunnel and Bluewater Bridge between Michigan and Ontario and the bridges of the Buffalo and Fort Erie Public Bridge Authority. This stakeholder could be a private operating company, a public sector agency, or a public-private partnership.
International Fuel Tax Association IncorporatedThe International Fuel Tax Association Incorporated (IFTA Inc.) is a non-profit company working among the jurisdictions (states & provinces) to coordinate activities related to the administration of the International Fuel Tax Agreement. IFTA operates a Clearinghouse that makes it possible for jurisdictions to determine if a carrier reported mileage for their jurisdiction.
International Registration Plan, IncorporatedThe International Registration Plan, Incorporated (IRP, Inc.) operates as a subsidiary of the American Association of Motor Vehicle Administrators (AAMVA) to administer the repository of the International Registration Plan. It streamlines the commercial motor vehicle registration process for trucking companies and state and provincial motor vehicle offices to ensure proper highway use fee apportionment to all states and provinces.
Inter-regional TransitIncludes all inter-regional transit provided by public and private agencies via all modes of transportation. Examples include: VIA Rail, Ontario Northland, Greyhound Bus, Orléans Express, ferry service providers, etc. NOTE: GO Transit is part of Metrolinx
Logistics Providers, Freight Shippers and AssociationsThird-party logistics and Freight Shippers that providers support a wide range of Supply Chain Management functions on behalf of their customers, such as freight forwarding, logistics and transportation management, warehousing, transportation network design and operation and facility management. These organizations (e.g. Montréal Region Logistics Cluster) engage in the national and international shipment of freight, including dangerous goods, by multiple means, including road-going trucks as well as using other modes such as heavy rail, air, short sea and truck ferry, etc.
Marine Cargo OperatorsOperators of marine cargo services
MediaMedia outlets, including TV and Radio stations, cable operators, print media, etc.
Meteorological Service of CanadaThe Meteorological Service of Canada (MSC) is Canada's source for meteorological information. It is part of Environment Canada. The Service monitors water quantities, provides information and conducts research on climate, atmospheric science, air quality, ice and other environmental issues. Relays raw data for interpretation to 3rd parties like The Weather Network.
MetrolinxMetrolinx, an agency of the Government of Ontario under the Metrolinx Act, 2006, was created to improve the coordination and integration of all modes of transportation in the Greater Toronto and Hamilton Area. The organization’s mission is to champion, develop and implement an integrated transportation system for our region that enhances prosperity, sustainability and quality of life. Metrolinx operating divisions deliver regional services: GO Transit regional bus and rail, ARL Express Rail to the Airport, Presto Fare Collection,
Metropolitan Transportation Agency of MontrealSince 1996 AMT have been making the most of their expertise to plan, operate and promote public transit in Montreal and environs. To help fulfill this mandate, they have been conferred the status of government agency with a metropolitan vocation, and we in fact report to the Quebec Transport Minister.
Ministry of the Environment of OntarioOntario's Ministry of the Environment (MOE) has been protecting Ontario's environment for over 30 years. Using stringent regulations, targeted enforcement and a variety of innovative programs and initiatives, the ministry continues to address environmental issues that have local, regional and/or global effects. The Ministry of the Environment is responsible for protecting clean and safe air, land and water to ensure healthy communities, ecological protection and sustainable development for present and future generations of Ontarians.
MTO - Ministry of Transportation of OntarioThe Ministry of Transportation of Ontario (MTO) is the provincial ministry of the government of Ontario which is responsible for transport infrastructure and related law in Ontario. The Ministry's vision is to be a world leader in moving people and goods safely, efficiently and sustainably, and to support a globally competitive economy and a high quality of life.
MTO, Corporate Services DivisionThe Customer Service Office, within Corporate Services Division, is responsible for the Travellers Road Information Portal (TRIP) website and 511 telephone service, which provide real-time traveller information on traffic conditions and active and planned traffic events.
MTO, Policy and Planning DivisionThe Policy and Planning Division, in coordination with the Highway Standards Branch in Provincial Highways Management Division, is responsible for development and management of policies related to weights and dimensions for vehicles.
MTO, Provincial Highways Management DivisionThe Provincial Highways Management (PHM) Division is responsible for all aspects of the provincial highways, from planning/design to operation. Relevant departments include the Intelligent Transportation System (ITS) Program Division and Region Offices (Central, Eastern, West, Northeast and Northwest). The ITS Program Division is responsible for policy, planning, design, implementation and operation relating to ITS, including the Province's COMPASS transportation management software and traveller information services policy/implementation. The five MTO Regions (Central, Eastern, West, Northeast and Northwest) are responsible for the planning, design, construction, maintenance, operations and management of the provincial highway network. The Regions also administer the Area Maintenance Contracts, under which private sector companies are responsible for planning, scheduling and performing summer and winter maintenance work on provincial highways.
MTO, Road User Safety DivisionThe Road User Safety (RUS) Division is responsible for licensing, inspection and operations related to personal and commercial vehicles. Relevant departments include the Carrier Safety and Enforcement Branch (CSEB) and Regional Operations Branch. The CSEB promotes the safe operation of commercial vehicles in Ontario. It regulates commercial driver behaviour and vehicles, monitors and improves compliance levels and manages enforcement. The CSEB includes the Carrier Enforcement Program (CPE) Office responsible for managing the roadside enforcement program, the Carrier Safety and Pollicy Office responsible drafting relevant legislation, and the Carrier Sanctions & Investigations Office responsible for monitoring carrier performance (e.g. inspection results, convictions, collisions) and subsequent sanctioning. The Regional Operations Branch is responsible for staffing and operating of the truck inspection stations, as well as mobile facilities, throughout the province. There are four regions: Central, Eastern, Western and Northern.
MTQ - Ministry of Transportation of QuébecThe Ministry of Transportation of Quebec (MTQ) is responsible for transportation infrastructure, services and related laws in the province of Quebec. The Department's mission is to ensure the sustainable mobility of people and goods throughout the province, using efficient transportation systems and security that contribute to Quebec's development. The Ministry acts as a leading player in the organization of transportation systems in Quebec. It relies on close collaboration with its partners to optimize the efforts of all with respect to their responsibilities. The Ministry committed to competent, responsible and innovative administration of the road networks over which it has direct responsibility and is dedicated to providing the population with transportation systems which are safe and effective, in partnership with its counterparts in other provinces and States.
MTQ, Communications OfficeThe Communications Office is responsible for the 511 telephone service, which provides real-time traveller information on traffic conditions and active and planned traffic events.

The Office's mission is to inform citizens as to the Department's activities, services and regulations, to answer queries and to assess user satisfaction with the Department and with various projects. It is responsible for continuous information on road conditions in winter, and road work in the summer; it also informs the media regarding events that may impact traffic in urban areas.
MTQ, Corporate Business OfficeThe Corporate Business Office's mandate is to ensure consistency in the Department's actions, strategic planning, external relations, socio-economic issues, sustainable development, First Nation issues, and scheduling analysis and coordination.
MTQ, General Regional Offices and Regional OfficesThe MTQ has made the strategic choice to establish itself in a territorial structure. To this end, its operating workforce is divided into 14 territorial divisions grouped under two major administrative centers, following an east-west axis. The General Office of Montreal and the West (DGMO) is responsible for the management of eight regional offices in the western part of the province and the General Office of Quebec and the East (DGQE) oversees the six regional directorates of the eastern part of the province. Each branch provides land management functions, planning and coordination of resources. The regional offices plan, schedule, develop and implement projects related to improvement, repair, maintenance and operation of transport infrastructure on their territory.

A traffic management center (CGT), with all associated ITS equipment is operated by a given regional office in each of the two general offices.
MTQ, Information Technology OfficeThe Information Technology Office (DTI) is tasked with developing guidelines and strategies to efficiently utilize information technology, while taking into account standards and government guidelines. It also manages and operates the Ministry’s corporate technology infrastructure, including its telecommunications network.
MTQ, Infrastructure and Technology OfficeThe Office's mission is to ensure development, implementation and integration of programs, standards, tools and guides to support action by departmental or other stakeholders in infrastructure and technology.
MTQ, Integrated Information Management OfficeThe mandate of the Integrated Information Management Office (DGII) is to provide services designed to meet the needs of clients with respect to the administration of integrated information systems. The Office also supports process optimization and integrated document management, including administration of the Ministry’s data warehouse (EDM).
MTQ, Policy and Transportation Safety OfficeThe Policy and Transportation Safety Office is responsible for developping and implementing policies, programs and standards, as a framework and as support for the province's actions in transportation of people and freight using road, maritime, air and rail transport, as well as in general transportation safety. The Office's mission is to develop and implement policies, programs and standards, as a framework and as support for the province's actions in transportation of people and freight using road, maritime, air and rail transport, as well as in general transportation safety.
Municipal Public Safety AgenciesIncludes law enforcement and first responders for municipal/regional public safety in Canada; including Police, Fire, Rescue, and Ambulance services.
Municipal Transit AgenciesMunicipal/regional transit agency offering service to their customers with varying levels of ITS deployments.
Municipal Transportation AgenciesMunicipal agencies within Canada responsible for municipal/regional traffic signal control and traffic event management, such as City departments of public works.
NAV CanadaNAV CANADA co-ordinates the safe and efficient movement of aircraft in Canadian domestic airspace and international airspace assigned to Canadian control. Through its coast to coast to coast operations, NAV CANADA provides air traffic control, flight information, weather briefings, aeronautical information, airport advisory services, and electronic aids to navigation.
NITTECNiagara International Transportation Technology Coalition (NITTEC) is an organization of fourteen agencies in Western New York and Southern Ontario (including MTO and NYSDOT) whose goal is to improve regional and international transportation mobility, promote economic competitiveness and minimize adverse environmental effects related to the regional transportation system. The system includes four international border crossings between Canada and the United States
Ontario Provincial PoliceThe Ontario Provincial Police (O.P.P.) operates out of 165 detachments, five regional headquarters, one divisional headquarters and a general headquarters in Orillia. O.P.P. members are responsible for traffic safety on Ontario's roadways, waterways and trails, policing more than 922,752 square kilometres of land and 110,398 square kilometres of waterways.
OPUS ConsortiumA consortium led by the Société de Transport de Montreal (STM), which developed and operates the OPUS electronic traveller payment card.
Parking AgenciesOwners/operators and managers of parking facilities in Ontario and Quebec, including both public and private lots.
Planning Organizations and CoalitionsPlanning organizations and/or coalitions level that have been organized to focus on transportation issues within an intelligent corridor. Examples include TransHub Ontario and the Southern Ontario Gateway Council which was involved in the private sector experts group for the Continental Gateway initiative along with the Conseil du Corridor Saint-Laurent/Grands Lacs in Quebec.
Private Meteorological Service and Maintenance ProvidersPrivate companies (e.g. The Weather Network) that process and broadcast value-added weather data. Raw data sources include public RWIS equipment and the Meteorological Service of Canada. Also include MTO's private area maintenance contractors.
Private Probe Information ProvidersData providers that have vehicle probe information that can be shared with other agencies. This would include providers (e.g. INRIX, IMS, Google) that generate probe information from commercial vehicle fleets, cell phones, GPS, or from traveller information systems.
Private Road OperatorsOwners and operators of private roads, for example 407 ETR in Ontario and Highways 20 and 30 in Québec.
Private Traveller Information Service ProvidersThis includes private companies (e.g. Google, Pelmorex) that provide traveller information, including traffic conditions and current traffic event information, to the public using various media (e.g. internet, mobile applications).
Public Safety and Emergency Preparedness CanadaPublic Safety and Emergency Preparedness Canada (PSEPC) is responsible for protecting Canadians and helping to maintain a peaceful and safe society. PSEPC includes the following agencies: Royal Canadian Mounted Police (RCMP), Canadian Security Intelligence Service (CSIS), Correctional Service of Canada (CSC), National Parole Board (NPB), Canada Firearms Centre, and the Canada Border Services Agency (CBSA).
Québec Roadway Inspection AgencyThe Québec Roadway Inspection Agency is an agency that is part of the Société de l'assurance automobile du Québec (SAAQ) and is responsible for safeguarding road users and applying the acts and regulations that affect the passenger and freight transportation industry. The mission of Contrôle routier Québec is to enforce legislation governing Québec's passenger and freight transportation industry through roadside interventions and facility audits. The Québec Roadway Inspection Agency comes under the authority of Québec's Minister for Transport.
Rail OperatorsPrivate or Public entities that provide freight and passenger rail services, including Canadian National Railway, Canadian Pacific Railway and Genesee & Wyoming Inc., Essex Terminal Railway and Southern Ontario Railway for freight movement and Via Rail for passenger movement.
Royal Canadian Mounted PoliceRoyal Canadian Mounted Police (RCMP) is the Canadian national police service and an agency of Public Safety and Emergency Preparedness Canada (PSEPC). The RCMP is unique as a national, federal, provincial and municipal policing body, providing a federal policing service to all Canadians.
Saint-Lawrence Seaway Management CorporationSaint-Lawrence Seaway Management Corporation is a not-for-profit Crown corporation owned by the Government of Canada. The Corporation is responsible for the safe and eficient movement of marine traffic through the Canadian-owned and operated facilities, which consists of 13 of the 15 locks between Montreal and Lake Erie.
Société de l assurance automobile du QuébecThe Société de l'assurance automobile du Québec (SAAQ) is a corporation established in the public interest within the meaning of the Civil Code of Québec and it has the rights and privileges of an agent of the Government. The SAAQ offers an integrated management model, the purpose of which is to protect individuals. This model applies to three areas: prevention, enforcement and compensation. The Société de l'assurance automobile du Québec comes under the authority of Québec's Minister for Transport. Contrôle routier Québec is an agency that is part of the Société de l'assurance automobile du Québec (SAAQ). As a key partner in safeguarding road users, our agency is responsible in particular for applying the acts and regulations that affect the passenger and freight transportation industry.
Sûreté du QuébecThe Sûreté du Québec is responsible for providing policing in all regions of the province of Quebec. Each district has its own headquarters, a number of MRCs, satellite police stations as well as highway police stations. A district includes a number of MRC stations, based on the specific territory. The province of Quebec is divided into 10 districts. The Sûreté's mission is to maintain peace and public order and to prevent and repress crime.
Towing Companies and AssociationsCompanies that provide towing and recovery services.
Transport CanadaCanadian federal level agency responsible for setting policies, regulations and standards for Canada's rail, marine, road and air transportation systems, including the transportation of dangerous goods and sustainable development.
Travellers and Road UsersRepresents any individual or corporation who uses transportation services.
Trucking AssociationsTrucking Associations, including those for Ontario and Quebec, which provide services and public policy advocacy for trucking companies hauling freight into, out of and within the the Provinces.
US Coast GuardThe U.S. Coast Guard is one of the five armed forces of the United States and the only military organization within the Department of Homeland Security. Since 1790 the Coast Guard has safeguarded the U.S.'s maritime interests and environment around the world. The Coast Guard is a maritime, military, multi-mission service unique among the US military branches for having a maritime law enforcement mission (with jurisdiction in both domestic and international waters) and a federal regulatory agency mission as part of its mission set.
US Customs and Border ProtectionUS Customs and Border Protection (CBP) is a part of the Department of Homeland Security (DHS) and is responsible for managing the nation's borders and ports-of-entry, applying safety procedures and preventing the passage of individuals or goods from entering the United States unlawfully.
US Emergency Management AgenciesCounty or US State agencies that coordinate overall response to large-scale incidents or major disasters. Set up emergency operations centers to respond to and recover from natural, manmade, and war-caused emergencies, and for assisting local governments in their emergency preparedness, response and recovery efforts.
US Federal Highway AdministrationThe Federal Highway Administration (FHWA) is a division of the United States Department of Transportation that specializes in highway transportation. The agency's major activities are grouped into two "programs," the Federal-aid Highway Program and the Federal Lands Highway Program. Its role had previously been performed by the Office of Road Inquiry, Office of Public Roads and the Bureau of Public Roads.
US Federal Motor Carrier Safety AgencyFederal Motor Carrier Safety Agency (FMCSA), a component of the US Department of Transportation. Their primary mission is to reduce crashes, injuries and fatalities involving large trucks and buses. FMCSA develops and enforces data-driven regulations that balance motor carrier (truck and bus companies) safety with industry efficiency; identifies higher risk carriers in enforcing the safety regulations, educates carriers, commercial drivers, and the public; and partners with stakeholders including Federal, State, and local enforcement agencies, the motor carrier industry, safety groups, and organized labor on efforts to reduce bus and truck-related crashes.
US General Services AdministrationThe US General Services Administration (GSA) secures the buildings, products, services, technology, and other workplace essentials federal agencies need. This includes planning and constructing, and perhaps operating, infrastructure at border crossings.
US Municipal GovernmentCity/Municipal government agencies within the US that, amongst other responsibilities, operate and maintain their own transportation systems.
US Public Safety AgenciesIncludes law enforcement and first responders for public safety in the US; including City or County Police Departments, Fire, Rescue, and Ambulance services; Sheriffs Departments; State Police; US Federal police, law enforcement, customs and border protection, other homeland security, or other first responders.
US State Department of TransportationState Departments of Transportation, including Michigan, New York and Vermont, responsible for managing, operating, and/or maintaining state-owned transportation infrastructure.
US State PoliceState Police Departments, including Michigan, New York and Vermont, responsible for policing and in many state commecial vehcile inspection and enforcement.
US Transportation Security AdministrationThe US Transportation Security Administration (TSA) is a component of the US Department of Homeland Security (DHS) to protect the transportation systems and ensure freedom of movement for people and goods. Responsible for security of air travel as well as other modes including rail, sea, and surface transportation.