These agencies are responsible for operation of bridges or tunnels throughout the corridor (excluding international crossings). An example of this is the Federal Bridge Corporation Limited which manages the Champlain, Jacques Cartier and Honoré Mercier Bridge in Montreal.
| Area | Role and Responsibility |
|---|
| Electronic Payment | Provide information to toll reconciliation systems to coordinate payments and exchange information with other toll operators. |
| Responsible for managing the electronic toll collection process and detecting and processing violations of motorist that go through a toll plaza without paying. |
| Responsible for lifting toll payments during extreme events, such as natural disasters and mass evacuations. |
| Emergency Management | Responsible for performing surveillance and monitoring of the bridge or tunnel infrastructure using video surveillance, motion sensors, intrusion detectors, etc. |
| Share threat information and system status data with provincial traffic departments, as well as pubilic safety agencies, based on surveillance and monitoring of the bridge or tunnel assets. |
| Incident Management | Responsible for providing incident information detected by patrol vehicles or motorist call-ins to public safety agencies in border areas. |
| Responsible for addressing incidents, disasters, security threats, or any event that will cause a disruption to traffic flow on the bridge or tunnel. |
| Responsible for assisting in restoring traffic back to its pre-incident condition by working with public safety to provide resources as needed. |
| Responsible for collecting traffic related data that provide indications that there may be disruptions in the traffic stream. |
| Traffic Management | Share information on traffic conditions with other centres on either side of the bridge or tunnel so traffic operations can be coordinated. |
| Monitor traffic flow approaching bridges and tunnels. |
| Manage traffic at signalized intersections on the property of the bridge or tunnel operations agency. |
| Provide traffic information to the public using dynamic signs, advisory radio, etc. to drivers approaching and traversing a bridge or tunnel. |
| Provide information on traffic flow to nearby media outlets. |
| Coordinate traffic signal systems with adjacent municipal traffic management centres on either side of the bridge or tunnel. |
| Respond to requests to close the bridge or tunnel using gates or barriers. |
| Provide traffic information to the public using the traveller information services (e.g. agency website, Interactive Voice Recognition system). |
| Traveller Information | Provide information concerning the conditions of the roadway including bridge or tunnel activity, traffic congestion, incidents, or weather conditions to area public safety agencies. |
| Collect and format data concerning road and travel conditions on bridge or tunnel. |
| Provide information concerning the conditions of the roadway including bridge or tunnel activity, traffic congestion, incidents, or weather conditions to the travelling public either directly using traveller services (e.g. website) or through the media. |
| Collect and disseminate information on border crossing status and schedules. |
| Coordinate traveller information with other information service providers including transportation departments/ministries, private traveller information service providers, etc. |