Ontario-Quebec Smart Corridor

Incident Management Roles and Responsibilities

Stakeholder	Role and Responsibility
Bridge or Tunnel Operations Agency	Responsible for addressing incidents, disasters, security threats, or any event that will cause a disruption to traffic flow on the bridge or tunnel.
	Responsible for providing incident information detected by patrol vehicles or motorist call-ins to public safety agencies in border areas.
	Responsible for assisting in restoring traffic back to its pre-incident condition by working with public safety to provide resources as needed.
	Responsible for collecting traffic related data that provide indications that there may be disruptions in the traffic stream.
International Bridge or Tunnel Operations Agency	Responsible for addressing incidents, disasters, security threats, or any event that will cause a disruption to traffic flow on the bridge or tunnel.
	Responsible for collecting traffic related data that provide indications that there may be disruptions in the traffic stream.
	Responsible for assisting in restoring traffic back to its pre-incident condition by working with public safety to provide resources as needed.
	Responsible for providing incident information detected by patrol vehicles or motorist call-ins to public safety agencies in border areas.
MTO, Corporate Services Division	Disseminate incident advisories using 511, website, or other traveller information services.
MTO, Provincial Highways Management Division	Responsible for collecting and processing traffic related data that provide indications that there may be disruptions in the traffic stream.
	Coordinate response to incidents with provincial or municipal public safety agencies.
	Coordinate the use of maintenance resources with the regional transportation authority to respond to incidents.
	Responsible for assisting in restoring traffic back to its pre-incident condition by working with public safety to provide resources as needed.
	Disseminate advisories using dynamic message signs or other roadside equipment.
	Responsible for addressing incidents, disasters, security threats, or any event that will cause a disruption to traffic flow on provincial roadways.
MTQ, Communications Office	Disseminate incident advisories using 511, website, or other traveller information services.
MTQ, General Regional Offices and Regional Offices	Responsible for collecting and processing traffic related data that provide indications that there may be disruptions in the traffic stream.
	Coordinate the use of maintenance resources with the regional transportation authority to respond to incidents.
	Responsible for addressing incidents, disasters, security threats, or any event that will cause a disruption to traffic flow on provincial roadways.
	Responsible for assisting in restoring traffic back to its pre-incident condition by working with public safety to provide resources as needed.
	Disseminate advisories using dynamic message signs or other roadside equipment.
	Coordinate response to incidents with provincial or municipal public safety agencies.
Municipal Public Safety Agencies	Responsible for providing incident information to the traffic management (including bridge/tunnel operators, state and provincial traffic agencies, and regional traffic authorities) detected by patrol vehicles or motorist call-ins.
	Coordinate response with other public safety agencies.
Municipal Transportation Agencies	Share traffic information with the provincial traffic management centre during incident situations.
	Coordinate traffic control and resource sharing with public safety agencies and provincial traffic management centres during incident situations.
Ontario Provincial Police	Responsible for providing incident information to the traffic management (including bridge/tunnel operators, state and provincial traffic agencies, and regional traffic authorities) detected by patrol vehicles or motorist call-ins.
	Coordinate response with other public safety agencies.
	Disseminate information on traffic and weather conditions using 511, website, or other traveller information services.
Private Road Operators	Responsible for addressing incidents, disasters, security threats, or any event that will cause a disruption to traffic flow on the bridge or tunnel.
	Responsible for collecting traffic related data that provide indications that there may be disruptions in the traffic stream.
	Responsible for assisting in restoring traffic back to its pre-incident condition by working with public safety to provide resources as needed.
	Responsible for providing incident information detected by patrol vehicles or motorist call-ins to public safety agencies in border areas.
US Municipal Government	Share traffic information with the provincial traffic management centre during incident situations.
	Coordinate traffic control and resource sharing with public safety agencies and provincial traffic management centres during incident situations.
US Public Safety Agencies	Responsible for providing incident information to the traffic management (including bridge/tunnel operators, state and provincial traffic agencies, and regional traffic authorities) detected by patrol vehicles or motorist call-ins.
	Coordinate response with other public safety agencies.
US State Department of Transportation	Responsible for addressing incidents, disasters, security threats, or any event that will cause a disruption to traffic flow on state roadways.
	Responsible for assisting in restoring traffic back to its pre-incident condition by working with public safety to provide resources as needed.
	Coordinate the use of maintenance resources with the regional transportation authority to respond to incidents.
	Coordinate response to incidents with provincial or municipal public safety agencies.
	Responsible for collecting and processing traffic related data that provide indications that there may be disruptions in the traffic stream.
	Disseminate advisories using dynamic message signs or other roadside equipment.
	Disseminate incident advisories using 511, website, or other traveller information services.