MTQ Traveller Information Kiosks - Remote Traveller Support Functionality

Subsystem Description

This subsystem provides access to traveller information at transit stations, transit stops, other fixed sites along travel routes (e.g., rest stops, merchant locations), and major trip generation locations such as special event centres, hotels, office complexes, amusement parks, and theaters. Traveller information access points include kiosks and informational displays supporting varied levels of interaction and information access. At transit stops, simple displays providing schedule information and imminent arrival signals can be provided. This basic information may be extended to include multi-modal information including traffic and weather conditions and transit schedules along with yellow pages information to support mode and route selection at major trip generation sites. Personalized route planning and route guidance information can also be provided based on criteria supplied by the traveller. The subsystem also supports electronic payment of transit fares.  

In addition to the traveller information provisions, this subsystem also supports security and safety monitoring of public areas. This monitoring includes traveller activated silent alarms, as well as surveillance and sensor equipment. The surveillance equipment includes video (e.g. CCTV cameras) and/or audio systems. The sensor equipment includes threat sensors (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors) and object detection sensors (e.g. metal detectors).